Refund and Returns Policy for Peptides Canada
At Peptides Canada, we want you to be fully satisfied with your purchase. If for any reason you’re not happy with your order, please review our refund and returns policy below.
1. Returns
We accept returns within 14 days from the date of purchase, provided the product is unused, unopened, and in its original packaging. To initiate a return, please contact our customer service team at [email address], and we will provide you with instructions for returning your product.
2. Refunds
Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If eligible, we will process a refund to your original payment method within 7-10 business days. Please note that shipping charges are non-refundable.
3. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately upon receiving your order. We will provide a replacement or full refund, including shipping charges, depending on the issue.
4. Non-Returnable Items
Certain items are non-returnable, including opened or used peptides, and any products marked as final sale. Please carefully review your order before purchasing.
5. Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival. If you wish to exchange a product, you will be responsible for the shipping costs of the replacement item.
6. Exchanges
We offer exchanges for the same product if it is unopened and unused. If you would like to exchange your product, please contact our customer service team to make arrangements.
7. How to Contact Us
For any questions regarding returns, refunds, or exchanges, please reach out to our customer service team at mail@peptidescanada.sale. We are here to assist you with any issues.
By purchasing from Peptides Canada, you agree to abide by this Refund and Returns Policy. We strive to ensure that our customers are satisfied with their experience and will work with you to resolve any concerns.
